Terms and Conditions– Sunwell BV

LEGAL HIGHS PUEBLO SMARTSHOP

The use of Sunwell BV, including searching or placing an order, is intended exclusively for adults. By using this website, you confirm that you are at least 18 years of age or older.

The shipping of our products, which we offer from the Netherlands, is not prohibited under Dutch law. The sole responsibility for ensuring that the import of these products into the country of delivery is permitted is borne by the entrepreneur / consumer. The entrepreneur / consumer assumes all costs and risks. We would like to explicitly emphasize this personal responsibility and exclude any liability.

All products on our website are legal in the Netherlands. We cannot provide information about the legal status of a product in countries outside the Netherlands. By purchasing goods on this website, you assume responsibility for compliance with local laws and customs regulations and at the same time ensure that the ordered product is legal in the importing country.

Sunwell BV assumes no responsibility for goods owned or stored in your country by third parties, including customs or law enforcement authorities.

By using Pueblo-Smartshop.com ü, you accept full liability for personal injury, punitive measures, loss of profit or revenue, as well as loss of use of products or equipment and loss of property that may arise from the purchase, use or misuse of a Sunwell BV product. Sunwell BV, its owners, representatives and employees cannot be held responsible for the actions of their customers.

Conclusion of contract

1. Our prices apply from Hoensbroek

2. Our offers are binding (subject to change). All orders require written confirmation from us. The purchase contract comes with this confirmation. As confirmation, the delivery of goods with delivery note and / or invoice or sending an order confirmation by post, e-mail fax or. The e-mail will automatically send a confirmation of receipt of your order and confirmation of the purchase contract.

3. Verbal, telephone and telegraphic agreements are only binding if they are submitted in writing.

Acceptance of the goods

1. The costs for the purchase and shipping of the goods to the buyer are also to be paid by the buyer. The choice of shipping route and the time of delivery is at our discretion, unless the parties expressly agree otherwise.

2. Insurance of Warem e.g. Transport insurance is to be borne by the buyer.

Delivery and delivery time

1. We are entitled to make partial deliveries if an item is currently not available, unless expressly agreed otherwise. At our discretion, we ship the follow-up orders or separately to special delivery options.

Higher level of violence

1. If events occur that prevent us from delivering on time but are beyond our control, the delivery time will be extended until the obstacle no longer exists.

2. If there is a delay of more than 6 months, the buyer is entitled to withdraw from the contract. Claims for damages are excluded.

2. If there is a delay of more than 6 months, the buyer is entitled to withdraw from the contract. Claims for damages are excluded.

Purchase price and additional costs

1. Our prices are based on the current price list. These are calculated on the day of delivery and are incl. to understand VAT.

2. Postage and packaging will be charged at flat rate costs. The packaging will not be taken back, the buyer is responsible for the disposal of the packaging himself, as these are already included in the calculation costs.

3. Our price list in the online shop already includes fees for freight, packaging and border fees, express delivery for a small surcharge as well as volume discounts and graduated prices.

Payment of the purchase price

1. Unless otherwise agreed, payments are due immediately without deduction. We are not obliged to accept bills of exchange or checks as a means of payment.

2. Repairs are immediately payable without deduction.

Warranty and compensation for damages

1. The goods must be checked for completeness immediately upon arrival at the destination. A later complaint is excluded.

2. The quality of the goods is considered approved if we do not receive any complaints after the goods have arrived at our destination within 8 days. This also applies to goods that had already been replaced

3. If the goods are defective, we can exchange or replace at our discretion. If the rectification fails or if the replacement delivery is defective, the buyer is entitled to demand a reduction or conversion.

4. If the package is lost, you can apply for an inquiry from the shipping service provider.

5. Claims for damages are excluded if we are accused of intent or gross negligence. Damage will only be compensated if it was caused by us.

Reservation of title

1. We offer retention of title. The delivered goods remain our property until the purchase price has been paid in full.

2. The buyer's collection authorization expires without express declaration when the buyer stops his payments.

3. Attachment or seizure of the reserved goods to us are to be borne by the buyer immediately by intervention costs.

4. The buyer must carefully and at his own expense store the goods appropriate against all risks (e.g. theft and fire).

Notes and additions

1. Payment of the purchase price:

Payment of the purchase price is usually made in advance.

When making a transfer, it is important that you provide us with your customer number / order number so that we can assign you.

The valid bank details can be found in the imprint

2. Shipping:

We calculate the shipping method you have chosen. We always strive to choose the offer at the lowest shipping costs. We are currently shipping with TNT.

3. Shipping insurance

All deliveries are insured

Shipping:

Inclusive fee: 7.90 € from 100, - € value of goods free shipping

Cancellation policy / Return

1. The return of defective or damaged items / products is possible at any time.

2. The goods are returned free of SUNWELL B.V. Unpaid returns will not be accepted by us! If you would like to return something for the purpose of complaint or cancellation, please inform us with the following contact details:

Damage

Sunwell BV

Postbus 59

6430AB Hoensbroek

Please note the general insurance conditions for transport damage. Otherwise justified claims must be rejected in certain circumstances.

The above conditions are only valid for Sunwell BV. Should individual provisions or parts of provisions of these GTC be invalid, the remaining provisions shall remain valid.

Right to change

Sunwell BV

Postbus 59

6430AB Hoensbroek

The goods are illustrated by the Internet illustrations. The delivered goods may differ from the pictures. We reserve the right to make changes that serve the development and improvement of the products, as well as minor changes in the color and dimensions of the products. The seller is entitled to deliver the modified version of the purchased item. If the ordered goods are no longer available, the seller has the right to deliver equivalent goods.

Protection clause

The buyer undertakes to order in writing, online or by telephone, in accordance with our GTC, in particular this applies to online orders. If the sale is confirmed by the buyers deviating from our terms and conditions, even if we do not object to them. Therefore, deviations are only valid if they have been recognized by us in writing.

Inclusion clause

The offer, order and contract are based exclusively on our general terms and conditions. The general terms and conditions also apply to all future transactions between the parties.

Prohibition of assignment

The assignment of rights and / or the assumption of the buyer's obligations under the purchase contract are permitted without the written consent of the seller.

Jurisdiction

The place of performance for deliveries and payments is Doetinchen. The place of jurisdiction for both parties is Hoensbroek to the extent permitted by law. It is subject to Dutch law.

Liability

While we strive to ensure that your order is delivered on time, the customer / recipient is responsible for providing complete and correct delivery data at the time of purchase. In the event of inaccurate information, we assume no liability for the resulting incorrect deliveries, delays, non-deliveries or costs.

We are not responsible for losses incurred by the customer or recipient by any irreimbursable transport and / or import costs caused in connection with the delivery of goods or their replacement.

If you have received a defective or damaged item, please contact us via chat within 7 days of receiving your order, preferably with a photo of the package and its contents. In the event that you receive faulty or damaged items, please contact us via chat or e-mail within seven days of receipt of your order

Please do not return any goods without prior permission. We are not obliged to accept your goods without registration. The customer bears the costs for returning and insuring the goods, unless otherwise agreed.

Only when the item has been safely received and checked will a refund be made. The original delivery costs and import duties are non-refundable.

As stipulated in our general terms and conditions, liability passes to the customer / recipient as soon as an order leaves our warehouse. If your package is stopped by customs due to its contents, we assume no liability.